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Cards

We offer a wide range of cards for all occasions: invitations, thank-you cards, greeting cards, and more. Each card can be fully personalized with your photos and text.

We offer different formats, including folded cards, single cards, and postcards. Each format is designed to perfectly suit your needs. All our card formats are available on the Cards page.

All our folded cards come with white envelopes, ready to be sent to your loved ones. As an option, you can choose colored envelopes. For single cards, envelopes are also available as an optional extra.

Our card prices vary depending on the type and format selected. To view detailed pricing, please visit our personalized card price comparison page.

Select the type of card, choose a design from our wide range of templates, then add your photos and messages. You can also customize the colors and layout to create a truly unique result.

Delivery Methods

Delivery times vary depending on the selected shipping method and your location. In general, orders are delivered within 2 to 7 business days.

Here are the delivery options we offer:

  • Standard postal delivery: Available for all orders, with delivery times of 2 to 7 business days depending on your country (1–2 days for Belgium).
  • Pickup points: A convenient option if you prefer to collect your order near your home or workplace. Delivery times generally range from 3 to 5 business days depending on the country (BE-LUX: 2–3 days, FR: 3–4 days, ES: 3–5 days).
  • Express delivery (outside Belgium): For customers outside Belgium, we offer express delivery with timeframes of 1 to 3 business days depending on the destination.
  • Pickup at our offices in Brussels (Belgium only): If you are in Belgium, you can collect your order directly from our offices in Brussels. This option is free of shipping charges, and your order is usually available within 24 to 48 hours after production is completed.

If your order does not arrive within the estimated timeframe, please check the delivery status using your tracking number or contact our customer service for further assistance.

Once your order has been shipped, you will receive an email with a tracking number. You can track your parcel directly on the carrier’s website.

If your parcel arrives damaged, please follow the steps below so we can assist you quickly:

  • Inspect the parcel before accepting it: If you notice visible damage to the packaging, you have the right to refuse the delivery. Inform the delivery driver immediately and note the issue on the delivery slip.
  • Take photos: If you accept the parcel despite visible damage, take photos of the packaging before opening it. Then also take photos of any damaged items inside.
  • Contact our customer service: Send us an email with the photos and a description of the damage within 48 hours of receiving your parcel. Please include your order number so we can process your claim quickly.
  • Return or replacement: After reviewing your claim, we will arrange a return or a replacement depending on your preference.

We are committed to resolving any delivery issue quickly and efficiently to ensure your satisfaction.

My Account

To view your order history, log in to your account and go to the “My Orders” section. There you will find a list of all your past orders, including transaction details and delivery status.

If you wish to delete your account, please contact our customer service. Please note that deleting your account will result in the loss of all your data, including your order history and saved preferences.

You can update your personal information by logging into your account. Go to the “My Profile” section where you can edit your address, phone number, and other details.

If you have forgotten your password, click on “Forgot password?” on the login page. Enter the email address associated with your account, and you will receive a link to reset your password.

To create an account, click the icon located at the top right of the homepage. Follow the instructions to enter your personal details and create a password. Once your account is created, you can access your order history, track your deliveries, and manage your preferences.

My Order

Once you are in the online editor and your project is finished, click on “Order”. You will then be redirected to the checkout process.

To cancel or modify your order, go to “My Account”, open the “My Orders” section, then click on “Cancel my order”.

Please note that this is only possible on the same day the order is placed, until 11:00 PM. After this time, we will no longer be able to cancel your order as it will already have entered production.

You can track the status of your order in the “My Account” section by logging in with your email and password.

Our Photo Products

Calendars

We offer wall calendars, desk calendars, and magnetic calendars, all customizable with your photos for each month of the year. All our calendar formats are available on the Calendars page.

Our calendars are printed on thick, durable paper, with an optional glossy finish to enhance your photos. The print quality ensures sharp images and vibrant colors.

Photo calendar prices depend on the format and customization options. To see our pricing, please visit our photo calendar price comparison page.

Yes, you can choose to start your calendar in any month of the year, making it a perfect gift at any time.

Choose a calendar template from our online editor, upload your photos, and add captions or special events for each month. Our editor lets you create a unique calendar to enjoy throughout the year.

Photo Books

We offer several formats, from small pocket-sized books to large formats. Options include square, landscape, and portrait formats to suit your needs and aesthetic preferences. All our photo book formats are available on the Photo Books page.

Yes, we offer different cover options, including hardcover, softcover, and even fabric covers. Each option can be personalized with your photos and text.

What sets us apart is our commitment to offering exceptional quality photo books and unique customization options. We provide some of the largest photo book formats on the market, allowing you to showcase your most beautiful pictures.

We also offer the option to add glassine paper between each page, like in traditional photo albums, for a chic vintage look and extra protection of your images. In addition, you can choose from different paper weights for a fully customized finish, as well as endpapers in various colors, creating a photo book that perfectly reflects your style.

Our photo book prices vary depending on the format, number of pages, and selected customization options. To view our full pricing, please visit our photo book price comparison page.

Creating a photo book is easy with our online tool. Select your favorite photos, choose from our layout templates, add text, and customize each page to tell your story.

Photo Gifts

We offer a wide range of personalized gifts such as mugs, cushions, puzzles, and more. Each gift is unique, as it is created from your photos and memories.

Production times vary depending on the product, but most of our photo gifts are ready to ship within 3 to 5 business days.

Our photo gift prices vary depending on the product and customization options. Please visit our photo gift price comparison page for more details.

Choose the product you want to gift, upload your photos, and add a text or a special date. Our tool guides you through each step of the personalization process.

Photo Prints

We offer classic photo prints with either a matte or glossy finish. Each print is produced on high-quality photo paper.

Our prints are produced on professional photo paper using light-resistant inks to ensure vibrant colors and maximum durability.

The prices of photo prints depend on the format and the quantity ordered. For more details, please visit our photo print price comparison page.

Upload your photos, select the desired print format, and choose your finishing options. You can order a single print or in larger quantities.

wall Decor

Our wall decor prices depend on the type of material and the selected dimensions. For more information, please visit our wall decor price comparison page.

Our wall decor is printed using high-quality inks on durable materials. Whether on canvas, aluminum, or premium photo paper, your photos will be beautifully enhanced.

We offer a wide range of formats, from small frames to large posters, to suit all wall sizes. Each format is available in multiple dimensions. All our wall decor formats are available on the Wall Decor page.

Our Promotions

Promo codes are often shared through our newsletter, on our website in the promotions page, and on our social media channels. Make sure to follow our pages so you don’t miss any offers.

To stay informed about our current promotions, subscribe to our newsletter. You will regularly receive emails with exclusive offers, discount codes, and updates on our new collections.

To use a promo code, enter it in the “Promo code” field during checkout and validate it. The discount will be automatically applied to your total order amount.

In general, promotions cannot be combined. However, certain special offers may be combined if they apply to different products in your cart or if they involve loyalty points. The terms of use are indicated when you receive the promotional code or on our website.

Paymet Methods

Yes, an invoice will be sent to you by email after your order has been confirmed. You can also download it from your customer account.

If your payment was declined, first check the information you entered (card number, expiration date, etc.). If the issue persists, please contact your bank or our customer service.

Currently, we do not offer payment in installments. However, we are actively working to add this option in the near future.

We accept payments by credit card (Visa, MasterCard), PayPal, and bank transfer. All payments are secure and your personal information is protected.