HEMERA PHOTO SPRL is committed to respecting and protecting your privacy. This policy explains when and for what purposes we collect personal information from visitors to our websites, how we secure it, how we use it, and under what circumstances it may be disclosed to third parties.
We may update this policy from time to time to reflect changes in our legal, economic, or social environment. We therefore recommend that you review it regularly to stay informed of any updates.
For any questions or comments, you may contact us by:
- Email :
privacy@tictacphoto.com
- Mail : HEMERA PHOTO SPRL, Rte de Lennik 451, 1070 Anderlecht, Belgium
- Phone : +32 (0)2.265.09.00 (Monday to Friday, 9am to 3pm)
- Fax : +32 (0)2.791.91.96
Who are we?
We are HEMERA PHOTO SPRL, with registered office at Rte de Lennik 451, 1070 Anderlecht, Belgium, registered with the Brussels Register of Legal Entities under number 0829.238.449. We are the owners of the following websites:
How do we collect information?
We collect personal information when you visit our website, for example when:
- You register or enter your details on one of our websites;
- You contact us regarding our products and services;
- You make an online purchase;
- You subscribe to our newsletter.
We may also receive information from third parties to whom you have given explicit permission to share your data with us.
Under 16 ?
If you are aged 16 or under, please obtain permission from your parent or guardian before providing us with any personal information.
What information is collected?
The personal information collected may include:
- Your name, address and email address;
- Your IP address and banking details;
- Images of your body, your home, your friends and your family;
- Information about the web pages you visit (which pages and when they are visited).
If you purchase one of our products, your payment information is collected and processed solely by our transactional service provider, specialized in secure transactions.
How is your information used?
We may use your information to:
- Process orders you have placed;
- Perform a contract entered into with you;
- Manage participation in competitions;
- Request your feedback or comments on our services;
- Inform you of changes to our services;
- Send you communications that may interest you (campaigns, calls for
- contributions, promotions);
- Process a job application or grant request;
- Improve our website and activities;
- Carry out analytics and advertising;
- Manage our legal rights and obligations;
- Any other purpose, but only with your explicit consent.
We retain your personal data only as long as necessary for the relevant activity, for the defense of our rights, or for the duration specified in the contract concluded with you.
Who has access to your personal data?
We do not sell or rent your information to third parties.
We may share your information with our subcontractors, service providers, agents or associated organizations in order to perform tasks or provide services on our behalf. In such cases, we only disclose the data necessary for the specific service and contractually require them to comply with data security obligations.
We never share your data with third parties for their direct marketing purposes unless you have explicitly requested or consented to it, or if we are legally required to do so (for example, for fraud prevention).
Your payment is processed by a third party, our transactional service provider, specialized in secure financial transactions.
We may also share your personal data in the following cases:
- Sale, in whole or in part, of our assets or business to a third party;
- Restructuring or reorganization of our activities;
- Where required by law;
- To enforce our terms of use;
- To protect the rights, property or safety of our customers.
We will take all necessary precautions to ensure the ongoing protection of your privacy rights.
Your choices
You may choose whether or not to receive information from us. If you wish to receive communications about our offers, you can indicate this by checking the appropriate boxes on our data collection forms.
We will not contact you by email, post, telephone or text message for marketing purposes without your explicit consent. You can change your preferences at any time by updating your settings or by contacting us at privacy@tictacphoto.com.
Your rights regarding your personal data
You have the right to:
- Access your personal data and be informed of how it is used;
- Correct your personal data;
- Request the deletion of your personal data;
- Restrict the use of your personal data;
- Object to the use of your personal data;
- Lodge a complaint with a supervisory authority;
- Withdraw your consent at any time;
- Request data portability of the personal data you have shared with us.
How to access and update your data
To update your email address or any inaccurate information, please update your preferences on our websites (www.tictacphoto.com, www.tictacartcollection.com, www.tictacscan.be or www.tictacbox.be) or contact us by email at privacy@tictacphoto.com or by post at HEMERA PHOTO SPRL, Rte de Lennik 451, 1070 Anderlecht, Belgium, including a copy of an identity document.
Security measures to protect your information
When you provide us with personal information, we take steps to ensure it is handled securely. The presence of a padlock icon in your browser indicates that you are on a secure page.
Less sensitive information (such as your email address) is transmitted over the public internet, which is never 100% secure. Therefore, we cannot guarantee the security of information transmitted in this way, and you do so at your own risk. Once received, we will take all reasonable steps to ensure its security within our systems.
If you have a password or access code to certain parts of our site, you are responsible for keeping it confidential. We ask that you do not share it with anyone.
Use of cookies
Our website uses cookies. A cookie is a small file sent to your device and stored to recognize you during your next visit. It contains statistical data about your browsing behavior and preferences but does not personally identify you. It helps us improve the website and provide you with a better personalized experience.
You can refuse cookies by adjusting your browser settings, but this may limit certain functionalities of the site.
Links to other websites
Our website may contain links to external sites operated by other organizations. This policy applies only to our website. We therefore encourage you to read the privacy policies of these other sites. We are not responsible for the practices and policies of external websites.
Transfer of your data outside the EU
The information you provide may be transferred outside the European Union (EU), for example if one of our servers is located outside the EU. These countries may not offer the same level of data protection as within the EU. By submitting your personal data, you agree to this transfer, storage or processing outside the EU.
If you access our services from outside the EU, your information may be transferred to the EU in order to provide you with access to our services.
Website recording
Our website includes a recording service that tracks mouse movements, clicks, scrolling and text entered into forms. This information, which does not include banking details or other sensitive personal data, is used solely internally to improve user experience and for aggregated statistical reporting.
Google API Services User Data Policy
The use and transfer of information received from Google APIs by the TicTacPhoto Easy Editor application to any other application will comply with the Google API Services User Data Policy, including the Limited Use requirements.
Policy updates
This policy and its content are regularly reviewed. The latest update was made on July 4, 2023.
