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Privacy protection

Protection de la vie privée

Privacy Policy

HEMERA PHOTO SPRL is committed to respecting and protecting your privacy.

This policy explains when and for what purposes we collect personal information from visitors to our websites as well as how we secure it, how we use it and under what circumstances this information may be disclosed to third parties.

Please note that we may modify this policy from time to time to take account of our legal, economic and social environment and we therefore suggest that you review this page to see what it has changed.

Any questions or comments regarding this policy or our privacy practices should be communicated to us by email at privacy@tictacphoto.com or in writing to Privacy TicTac, Rue du Bourdon 100, 1180 Brussels, Belgium You You can also contact us by phone +32 (0)2.265.09.00 (Monday to Friday from 9 a.m. to 3 p.m.) and by fax at +32 (0)2.791.91.96.

Who are we ?

We are HEMERA PHOTO SPRL, having its registered office at Rue du Bourdon 100, 1180 Brussels, Belgium, registered in the Register of Legal Persons of Brussels under number 0829.238.449, and owner of the websites www.tictacphoto.com, www.tictacartcollection.com, www.tictacscan.be and www.tictacbox.be.

How do we collect information?

We obtain certain information and personal information when you visit our website, for example when

  • You register or enter your personal data on www.tictacphoto.com, www.tictacartcollection.com, www.tictacscan.be and www.tictacbox.be;
  • you communicate with us about our products and services;
  • you make an online purchase;
  • you subscribe to our newsletter.

or, where applicable, third parties to whom you have given express authorization to disclose information to us.

16 OR UNDER?

We pay particular attention to protecting the privacy of children aged 16 and under. If you are one of them, please seek the prior permission of your parent(s) or ad hoc guardian or authorized third party and seek their assistance when providing us with personal information.

What information is collected?

The personal information collected may include your name, address, e-mail address, IP address, bank details, pictures of your body, where you live and of your friends and family, as well as information about the web pages you visit (for example knowing which pages and when they are visited).

If you purchase one of our products, your payment information is only collected by a third party, our transactional services provider for the processing of debit/credit cards, as explained below.

How is your information used?

We may use your information:

  • to process orders you submit to us;
  • in the performance of a contract we have entered into with you;
  • to process contest entries;
  • to ask for your opinion or feedback on the services we provide to you;
  • to provide you with notice of changes to our services;
  • to send you communications which you have requested and which may be of interest to you. These may include information about campaigns, calls for contributions or promotions of goods and services from companies or organizations with which we are associated;
  • to process a job application or grant;
  • for administrative or business purposes;
  • to improve our website and our business;
  • to improve our website and our business;
  • in relation to our legal rights and obligations;
  • for other purposes, but only with your express permission.

We regularly review the retention period for personal information. We are required by law to retain certain types of information to meet legal requirements. We will keep your personal information in our systems for as long as necessary for the relevant activity and the defense of our rights or for the period provided for in the contract we have entered into with you.

Who has access to your personal data?

Under no circumstances will we sell or rent your information to third parties.

We may disclose your information to our subcontracted service providers, agents, representatives or other associated organizations in order to perform tasks or perform services for you or on your behalf (for example to send you newsletters to which you are subscribers). However, when we use sub-contracted service providers, we only disclose to them the personal data necessary to provide the service in question, we contractually provide that they are bound by obligations of data security, prohibition of the use of these for other purposes, and conservation for the period necessary for the performance of their services.

We will never disclose your personal data to third parties for their direct marketing activities, unless you have requested or authorized us to do so in advance, or when we are obliged to do so by law, for example, following a court order. competent authority or for the prevention of fraud or other criminal activity.

When you use our secure payment web pages, your payment is processed by a third party, our transactional services provider for the processing of debit or credit card payments, which specializes in the secure processing of financial transactions. Do not hesitate to contact us if you have any questions on this subject.

We may also share your personal data with a third party: (i) in connection with the sale, in whole or in part, of our assets or business to a third party; (ii) as part of a restructuring or reorganization of our business; (iii) if we have to, to comply with a legal obligation; (iv) to enforce our Terms of Use; or (v) to protect the rights, property, or safety of our customers. However, we will take all necessary precautions to ensure the continued protection of your privacy rights.

Your choices

You can choose whether or not to receive information from us. If you wish to receive communications relating to interesting offers, you can indicate your choices by checking the appropriate boxes on the form from which we collect your information.

We will not communicate with you about our attractive offers by email, post, telephone or text message, unless you have given us your express consent in advance. You can change your choices in this regard at any time, by adapting your preferences by checking the appropriate boxes on the form from which we collect your information or by contacting us by email at privacy@tictacphoto.com.

Your rights in relation to your personal data

You have the right:

  • access to your personal data and be informed of their use
  • to make corrections to your personal data
  • to have your personal data deleted
  • limit the use of your personal data
  • to object to the use of your personal data
  • lodge a complaint with a supervisory authority
  • to withdraw your consent to the use of your personal data
  • to require the portability of personal data shared with us.

How to access and modify your data

It is important to us that your information is accurate. We are constantly working to make it easier for you to review and correct your information that we hold. At this time, if you wish to change your email address or any other information we have about you, or if such information is inaccurate, please adjust your preferences at www.tictacphoto.com, www.tictacartcollection.com or www.tictacbox .be or inform us by email at privacy@tictacphoto.com or by post at Privacy TicTac, Rue du Bourdon 100, 1180 Brussels, Belgium, adding a copy of an identity document.

Security measures to protect against the loss, fraudulent use or manipulation of your information

When you entrust us with your personal information, we take steps to ensure that it is treated securely. When you visit a secure web page, you will be notified by the appearance of a lock in your browser, indicating that you are in a secure environment.

Your less sensitive information (e.g. email address etc.) is normally transmitted over the public internet, which is never 100% secure. Therefore, although we strive to always protect your information, we cannot guarantee the security of any information you transmit to us in this way and at your own risk. Once received, we will apply our best efforts to ensure its security in our systems. If we have provided you with, or if you have chosen yourself, an access code or password which gives you access to certain parts of our website, you are responsible for keeping this access code or password confidential. , and we ask you not to share it with anyone.

Use of cookies

Our website uses cookie tracking technology as you browse the site (“cookies”). A cookie file is made up of pieces of information that are sent to the platform you use to browse, and saved on your device in order to recognize you on a future visit. It contains statistical data about your site navigation and trends, but does not identify you personally. For example, our cookies store your choice of country. This helps us to improve the site and deliver a better personalized experience to you.

It is possible to refuse cookies by adjusting your browser preferences. Refusing a cookie file could lead to a reduction in the functionality of the site.

Links to other websites

Our website may contain links to external websites maintained by other companies. This policy only applies to our site and we therefore encourage you to read the policies specific to these other sites. We cannot be responsible for, and accept no responsibility for, the practices and policies of other sites you visit, including those visited from our site.

Similarly, if you joined our site from a hyperlink from another site, we are not responsible for the practices and policies relating to this other site and we suggest that you familiarize yourself with the practices and policies of this other site.

Transmission of your data outside the EU

It is possible that the information you provide to us while browsing our site may be transmitted outside the European Union (“EU”). For example, if one of our servers was outside the EU. These places may not have adopted data protection measures equivalent to those which apply in the EU. By providing us with your personal data, you therefore also give us your consent for the transmission, storage or processing of your data outside the EU. Admitting that we transmit your data outside the EU in this way, we will take all measures to ensure that it is processed in accordance with what is provided for in this policy.

If you use our services while you are outside the EU, your information may be transmitted there, so that we can provide you with access to these services.

Website registration

Our website also includes a logging service that tracks and records mouse movements, clicks, page scrolling, as well as text you enter into a web form. The information collected does not include bank details or any other sensitive personal data. The data thus collected is exclusively for our internal use. This information is used to improve your use of the site and is stored and used for aggregate statistical reporting purposes.

Review of this policy

We review this policy and its content on an ongoing basis. This policy received its last modification on May 3, 2019.